Privacy Policy


Manako Limited is committed to protecting your privacy. This policy outlines how we handle the personal information we collect from you in accordance with the New Zealand Privacy Act 2020.

1. What We Collect (Source and Collection)

We primarily collect personal information directly from you when you interact with us. This information includes:

  • Registration Data: Your name, email address, phone number, organisation name, and billing address, collected when you register for a programme.

  • Programme Participation Data: Any information you provide during the programme, such as contributions in chat, submitted exercises, and feedback.

  • Technical Data: Information about your device and how you access our online programmes (e.g., IP address, browser type, operating system) collected via our online learning platform and website cookies.

2. How We Use Your Information (Purpose)

We only use your personal information for purposes directly related to providing our services:

  • Managing Enrolments: To process your registration and payment.

  • Delivering programmes: To provide you with access to the online learning platform, send programme links, and deliver the content.

  • Communications: To send necessary administrative notices, programme updates, and post-programme feedback requests.

  • Personalised Learning: To help us understand your needs and deliver a more effective and personalised learning experience.

  • Improving Services: To analyse usage data to improve our programmes, website, and overall service offering.

3. Confidentiality and Security (Storage and Security)

Confidentiality: All personal information is treated as confidential. We make every effort to protect your data against unauthorised access, disclosure, alteration, and loss.

Data Sharing: We do not share your data with third parties for marketing purposes. We will only disclose your personal information:

  • With your explicit consent (e.g., if you ask us to share your certificate of completion with your employer).

  • Where necessary to deliver the service (e.g., sharing your name and email with our online learning platform provider).

  • Where required by New Zealand law.

4. Your Rights (Access and Correction)

Under the Privacy Act 2020, you have the right to know what personal information we hold about you and to ask for it to be corrected.

  • Access: You are entitled to request a copy of the personal information we hold about you.

  • Correction: If you believe any of the information we hold is incorrect, incomplete, or out-of-date, you have the right to request its correction.

To exercise these rights, please contact us using the details below. We will respond to your request within the timeframes required by the Privacy Act 2020.

5. Your Consent

By registering for our programmes and courses, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

6. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us via:

Email: info@manako.co.nz.

Phone: 021 676073 or 021 499612